Virtual Summit Programme -
Tuesday 24 November
Whether you’re after tech tips, expert tax insights, or a renewed sense of connection to the ICB community, the Virtual Summit is your opportunity to sharpen your skills and strengthen your practice.
Sessions take place between 10:00 and 14:50.
Please note that the programme timings and speakers are subject to change.
Virtual networking

09:45
-
10:00
15 mins
Failing Forwards: Advice for entrepreneurs

Fi Titus, CEO, Fineo
10:00
-
10:30
30 mins
AI as Your First Employee: How Bookkeepers Scale Without Hiring
What if your next team member was AI? Bookkeeping Superhero and community leader Natasha Everard shows how bookkeepers can use AI to take care of the admin, without replacing the people at the heart of the practice.
From drafting emails and client communications to reporting and everyday workflows, Natasha will share real examples of how AI can save time and help you scale. You’ll also learn how to “train” AI like a junior team member and put it to work straight away.
Practical, accessible and designed to open your eyes to what’s possible, even if you haven’t started using AI yet.

Natasha Everard, Bookkeeper Superhero, Bewitching Bookkeeping
10:30
-
11:00
30 mins
Stop Drowning in Practice Admin: A Smarter Approach to Practice Management
Join Nevdish Hir for a complete tour of the multi-award-winning practice management platform designed to help bookkeepers reduce admin in their firms, enhance visibility, and boost team productivity.
Built specifically for modern bookkeeping firms, BrightManager replaces clunky spreadsheets with dynamic practice management workflows, giving you real-time control over clients, deadlines and team tasks.
Whether you're looking to automate admin, streamline client onboarding or boost productivity across your bookkeeping practice, this 20-minute session will show you how BrightManager delivers clarity, consistency and control, right out of the box.

Nerdish Hir, Bright Software Group
11:00
-
11:20
20 mins
Why Your Brain Thinks 4am Is a Great Time for Work
Many accountants and bookkeepers wake at 4am with racing thoughts, cortisol spikes, and a sense of hyper alertness that feels productive but leads to burnout. This session explores why it happens, how entrepreneurial stress rewires sleep patterns, and practical ways practice owners can regain rest, resilience, and clarity. Attendees will leave with a deeper understanding of their stress responses and practical tools to protect their wellbeing while sustaining high performance.

Della Hudson FCA, Accountant and entrepreneur, Minerva Accountants
11:20
-
11:50
20 mins
Sage Update

Chris Downing, Director for Accountants and Bookkeepers, Sage
11:50
-
12:20
30 mins
Lunch Break

12:20
-
13:00
40 mins
Tax Update

Rebecca Benneyworth MBE, Tax Expert
13:00
-
14:00
60 mins
Superstars Panel
Learn from the best! Join the brightest and the best ICB bookkeepers for a Q&A session covering all aspects of bookkeeping and payroll life. Speakers to be confirmed.
14:00
-
14:45
45 mins
Closing address

Ami Copeland, CEO, ICB
