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This session explores the fear of failure to ask what's really holding you back from starting your own practice, growing it, or even from making that desired change or pivot. We'll uncover an abundant mindset and get comfortable with failing forwards. Lessons from a serial entrepreneur.

What if your next team member was AI? Bookkeeping Superhero and community leader Natasha Everard shows how bookkeepers can use AI to take care of the admin, without replacing the people at the heart of the practice.
From drafting emails and client communications to reporting and everyday workflows, Natasha will share real examples of how AI can save time and help you scale. You’ll also learn how to “train” AI like a junior team member and put it to work straight away.
Practical, accessible and designed to open your eyes to what’s possible, even if you haven’t started using AI yet.

Join Nevdish Hir for a complete tour of the multi-award-winning practice management platform designed to help bookkeepers reduce admin in their firms, enhance visibility, and boost team productivity.

Built specifically for modern bookkeeping firms, BrightManager replaces clunky spreadsheets with dynamic practice management workflows, giving you real-time control over clients, deadlines and team tasks.

Whether you're looking to automate admin, streamline client onboarding or boost productivity across your bookkeeping practice, this 20-minute session will show you how BrightManager delivers clarity, consistency and control, right out of the box.

Much of the conversation around MTD for Income Tax has focused on digital record keeping and quarterly updates. But what happens when we reach the end of the tax year?

How do those quarterly submissions become a completed tax return, and what does the new process actually look like in practice?

The MTD tax return introduces a different way of working, with important implications for how accountants and bookkeepers manage client information, make year-end adjustments, bring together other income sources and complete the final submission.

In this practical session, we'll explore the journey from quarterly updates through to the completed MTD tax return, examining what changes, what stays the same and where the potential challenges lie.

We'll also look at the roles of accountants, bookkeepers and clients, the implications for existing software and workflows, and the steps practices should be taking now to prepare for their first MTD tax return.

Whether you're already managing MTD clients or preparing for the next phase of mandation, this session will help you understand what lies ahead and how to get ready

Many accountants and bookkeepers wake at 4am with racing thoughts, cortisol spikes, and a sense of hyper alertness that feels productive but leads to burnout. This session explores why it happens, how entrepreneurial stress rewires sleep patterns, and practical ways practice owners can regain rest, resilience, and clarity. Attendees will leave with a deeper understanding of their stress responses and practical tools to protect their wellbeing while sustaining high performance.

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Find out what’s new with AI Assist, which learns how you code suppliers and turns your decisions into automations for you to approve. You’ll also see how you can now pay suppliers, expenses and payroll from the same place you process them.

Find out how FreeAgent’s practice dashboard can help you handle MTD quarterly updates and final declarations across your whole client list. You’ll also see the bulk tools that let you explain transactions and reconnect bank feeds in a few clicks.

Payroll and bookkeeping sit naturally side by side, and many clients would welcome one trusted professional to look after both. In this 30–40-minute study session, we look at why payroll services are such a good fit for a bookkeeping practice, and how adding them can strengthen your client relationships and open up new income for your business.
We will cover the key skills a payroll professional needs, from accuracy and attention to detail to keeping up with legislation and deadlines. And an ICS tutor will share practical study tips to help payroll students stay on track and approach their assessments with confidence.
The session suits anyone thinking about studying payroll, current students, and bookkeepers looking to widen the services they offer.

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Find out how Tofu’s AI learns the way you handle each supplier and processes invoices line by line. You’ll also see how it can turn hours of data entry into a quick review, freeing you for more valuable client work.

Ecommerce clients can be a reconciliation headache, so see how Link My Books matches every Amazon, Shopify and TikTok Shop payout, fee and refund in Xero or QuickBooks. You’ll also find out how it handles VAT, giving you the confidence to take on more online sellers.

Learn from the best! Join the brightest and the best ICB bookkeepers for a Q&A session covering all aspects of bookkeeping and payroll life. Speakers to be confirmed.

Join Ami Copeland for an update on ICB’s digital transformation and a demo of the new system